Role of technology involving managers decision-making!

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            Over the past several week's information has been given out with regards to government and other organizations using today’s technology. These weeks have been very informative and understanding how society has been evolving along with technology as it grows. Sometimes we as people are afraid of change and can be content on what we already use. E-Governance has been something that has been around for quite some time of which the existence was unknown to me and many others. The knowledge and understanding of technology that I’ve gain has been very valuable and I hope readers soak up the information like a sponge as I have as well. This week’s topic will elaborate on the role of technology for managerial decision-making and agency performance.

            Technology plays a significant role in helping managers make a decision with regards to what’s best for the company. Managers have to make sure that they’re getting the right information to put in place and getting the wrong information can be detrimental to the agency. Technology has a way of making sure things are easier to use for employees who has the hands-on experience for such work. Managers have to some key qualities in being a person in charge of others involves learning how to adapt and excellent motivational skills. Also having a great assessment of how the agency is performing with the technology.

            Sometimes ambiguity can be a problem over who will be held accountable for which decisions are decided. As a result, the entire decision-making process can stall, which hinders the agency itself. The role of technology in management decision-making involves the risk, uncertainty, and the future. Managers have sufficient or complete information and sometimes know what the outcomes will be. But they too must have alternatives set in place for the purpose of one decision fails. It’s achieving a goal to bring about good performance from the organization.

            The performance of agency depends on how managers or handling the technology and making sure the work is being done properly by the decision-making process. Technology role can make or break an organization in regards to making sure the information is distributed accurately and effectively. It’s well-known that organizations are characterized by the changing and dynamic environments that we know today. Having strong team members will help make the function of technology run smoothly and improve the performance measurements that's viewed by top leadership. With so many people using government websites and other organization websites to pay bills, taxes, set up voting registration, get driver’s license and banking information online, the feedback given by people helps determine if the company is succeeding. In simple words, are the organizations doing a good job in providing great service to society, and managers have to keep up the progress?

            Whenever you go online to pay a bill, a box pops asking for you to complete a survey before exiting the system. This lets the organization know how it’s doing what the people think about the company itself. Some of these agencies truly need a review on their performances because of the technology isn’t always perfect which cause frustration for a lot of people.

            Having the right group of individuals to make technology run smoothly is a must for government agencies, and without oversight, things would fall apart. Technologies role will continue to be a major part of any agencies performance and have a greater impact on the decision-making process of managers. Staying focus on the task at hand will make all transitions run smoothly without any issues.